Working with James

Your privacy and sense of security are imperative when we work together, and especially to ensure psychological safety within our coaching sessions.Although I primarily work online, with both of our cameras enabled, I've taken additional steps to protect your privacy:I've included some privacy and security practices I undertake, although this list is not exhaustive:- I do not use any AI services, such as AI transcribers, during our coaching sessions.
- Zoom is configured with end-to-end encryption, with no AI features or recording options enabled.
- Video and audio are never recorded, unless explicit prior consent has been formally agreed.
- I always use headphones, so the audio can not be overheard.
- Any session notes I take are anonymised.
- Any paper based session notes are securely destroyed to a minimum of DIN Security Level P-4 (Micro Cut).
- Email communications will use end-to-end encryption, where possible.
- Digitised session notes are anonymised, end-to-end encrypted, and securely deleted in-line with the Privacy Policy.
- Chat communications outside of our coaching sessions use the secure Signal platform, with automated message deletion enabled.

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The 30 Day Accelerator
(30 Days) (£899)

This is more than just helping you gain clarity and motivation right now...Just like the Momentum Workshop, this begins with a high-energy 2.5 hour workshop where we will work together to:- Gain deeper clarity with your existing idea and project.
- Identify what might be keeping you stuck right now.
- Help you to explore what needs to shift to put you back on the right track
- Create the conditions you need right now to identify your next step in creating the change you actually want.
- Recalibrate your existing situation into an opportunity to make the next step right now.However, this 30 Day Accelerator also includes:- 3 x 1-hour of personalised 1:1 online coaching.
- 60 minute tech implementation 'sprint' workshop.
- Week by week project task tracking.
- A 60 minute 'wrap up' session at the end of 30 days to help you reflect on the previous 4 weeks.
- Unlimited contact via secure messaging.So, this means that, not only will you:- Know the next steps to you need take to bring you closer to your goals.
- Be renergised and ready to tackle the task at hand.
- Have a new found sense of motivation; the momentum you need to get it done.But you'll also have achieved a tangible outcome within 30 days.

Investment: £899

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The 12 Week Pathway
(3 months) (£1999)

There's something that's holding you back right now...You have the urge to do more, and you have more to give. You may hear about 'feeling stuck', but some days it really feels as if the answer could burst out of you.And yet something keeps you where you are. Every now and then, you may catch yourself saying things to yourself or to a friend that excite you for a moment, but then it loses traction, and fades away.You may have spent countless hours reading productivity books and articles, and tried new things, but you don't seem to be stepping closer to achieving the goal.But what are the conditions that exist in your life that isn't allowing you to take that next leap?This isn't about cold plunging at 5:00am, or going for a 10km run every day. But each day you can bring yourself closer to reaching a new level of potential; it's there waiting for you to unlock it.The question is: do you know what you actually want to work towards? And is it what you actually think it is right now?This is a coaching package designed to help you dive deep...This isn't about telling you exactly what to do within minutes of meeting. Because what you think you might want might turn out to be distracting you in ways you hadn't seen before. We'll work through that together, help you gain a new level of clarity, but also the momentum to reach those new possibilities.Because that's where it begins.There will be something that, if you achieved in the next 12 weeks, will bring you closer to the realisation that you can do these big things.We'll then work together to help you take massive action over the next 12 weeks. And I'll be here to give you the energy, support, and guidance you need along the way.This is for you if you:Feel drained by your current job or lifestyleYou want to explore freelancing, contracting, or starting your own thingYou're looking for simplicity, space, and energyYou're ready to take action, even if it's one step at a time.You think differently and want to work with someone who thinks differently too.You may just uncover that you need to focus on something else first, which you weren't expecting, and kickstarts a new phase and direction for you.By the end of the 12 weeks you will have achieved:A clearer perspective of what is happening in your life today that is contributing to your current situation.Creatively explore how you want your situation to change now, and what ideas you have to reach itIntroduce at least one new habit that will actually help you, not what someone else says should be good for you. Plus, I'll help give you the accountability and support you need to help you keep it in place on your own terms.Created the ideal conditions you need to go beyond the 12 weeksBe prepared to take the leap into the unknown, and do so with a new level of confidenceYou may just find that what you thought you needed was keeping you stuck.The question is, do you really know what this is?What's included:- An initial 90-minute 'deep dive' session to help us explore together, in confidence, and at your own pace.
- 10 hours of personalised 1:1 online coaching, where we focus on helping you achieve a specific 'win' each week.
- A 90-minute 'wrap up' session to reflect on your journey, and your wins during the 12 weeks.
- Personalised learning material: I'll create educational videos on key topics we encounter along the way.
- Week-by-week goal tracking and accountability to keep you on track
- Unlimited contact via secure messagingThis isn't about copying someone else' approach to how things should be done.This is about helping rediscover what works for you.

Investment: £1999This can be paid with £899 upfront, and two payments of £550.

Ready to begin? Schedule a complementary discovery session below to help make sure we're a good fit to work together.

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The Momentum Workshop Part One & Two
(2.5 Hours) (£249)

Let's help you gain clarity and momentum right now.This starts with a 90 minute high-energy workshop followed by a 60 minute workshop within 72 hours.We will work together to:- Identify what might be keeping you stuck right now.
- Help you to explore what needs to shift to put you back on the right track
- Create the conditions you need right now to identify your next step in creating the change you actually want.
- Recalibrate your existing situation into an opportunity to make the next step right now.After this workshop you will:- Know the next steps to you need take to bring you closer to your goals.
- Be renergised and ready to tackle the task at hand.
- Have a high-level action plan to work towards.You will also have:- Unlimited VIP 1:1 accountability via secure messaging for 7 Days after the session.Also, if you book any further coaching services with me within 30 days, you will have the price of this workshop deducted in full.

Investment: £249

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About James

I'm a UK-based personal development, executive, and business coach, working with ambitious professionals who know there's more but feel stuck trying to navigate this on their own.I'm also the founder of a technology company that helps SMEs accelerate their technology programs, whilst gaining clarity, opportunity, and peace of mind as they grow their business.I've been in the technology and information security industry for 20 years, working in senior roles, and with companies of all sizes; from startups through to the FTSE 100.I've also spent years uncovering blind spots and opportunities within businesses, including in due diligence roles, where I've lead information security due diligence projects for multi-billion dollar acquisitions.I also know what it's like spending years in high-pressure roles, stressed, and losing sense of control.I decided something had to change. So I focused on one thing I could control, and made one minor change.It led to losing 5 stone (70lbs / 31kg) within 12 monthsIt was only then did I realise that I could make massive changes on my terms.Within 8 years, I went from lost and overweight to being in the best shape of my life, winning local fitness competitions, taking career leaps into freelancing, billing over £250k in 2 years, and continuing to explore and follow a continued path of growth.But it didn't happen overnight. I've spent thousands of hours studying the highs and lows of personal development.I didn't do this because I followed someone else' formula.I did this because I trusted my own path and I did the work to make it happen. I've experimented along the way, and explored the highs and lows of getting it right and wrong.This is what I help with clients today. To find what it is that's keeping you stuck, and helping you take massive action along the way. It's something I wish I had when I first started my journey.Over the years, I've also completed formal training, including:Transformational Coaching (ICF & ACC accredited) with AnimasCounselling and Psychotherapy Central Awarding Body (CPCAB) Level 2.Institute of Leadership and Management (ILM) Level 3.

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Privacy Policy

Policy Version: 25th March 20251. INTRODUCTIONThis Privacy Policy is provided by James F. Dodds.We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on how and why we collect, store, use and share any information relating to you (your personal data).It also explains your rights in relation to your personal data and how to contact us or the relevant regulator in the event you have a complaint. Our collection, storage, use and sharing of your personal data is regulated by law, including under the UK General Data Protection Regulation (UK GDPR).We are the controller of personal data obtained via the Services, meaning we are the organisation legally responsible for deciding how and for what purposes it is used.2. WHAT THIS POLICY APPLIES TOThis privacy policy relates to your use of the Services only.The Services may link to or rely on other apps, websites, APIs or services owned and operated by us or by certain trusted third parties to enable us to provide you with Services. These other apps, websites, APIs or services may also gather information about you in accordance with their own separate privacy policies.For privacy information relating to these other apps, websites or services, please consult their privacy policies as appropriate. For more information see the section ‘Who we share your personal data with’ below.3. PERSONAL DATA WE COLLECT ABOUT YOUThe personal data we collect about you depends on the particular activities carried out through the Services. We will collect and use the following personal data about you:Identity information when you engage us for Services:Your name
Email address
Phone numberData collected when you use specific functions in the Services:Data you store online with us using the Services including your usage history or preferences (while such data may not always be personal data as defined at law in all cases we will assume it is and treat it in accordance with this policy as if it were)Other data the Services collects automatically when you use it:Your activities on, and use of, the Services which reveal your preferences, interests or manner of use of the Services and the times of use.Data collected when you make an enquiry with us:Your name, email address, and phone number.If you do not provide personal data we ask for where it is required, including the geo-localisation services, it may prevent us from providing services and/or the Services to you.We collect and use this personal data for the purposes described in the section ‘How and why we use your personal data’ below.4. SENSITIVE DATASensitive personal data (also known as special category data) means information related to personal data revealing racial or ethnic origin; political opinions; religious or philosophical beliefs; trade union membership; genetic data; biometric data (where used for identification purposes); data concerning health; data concerning a person’s sex life; and data concerning a person’s sexual orientation.Please note that we do not knowingly or intentionally collect sensitive personal data or information about criminal convictions from individuals and that you should not submit sensitive data to us.If, however you do submit sensitive data to us, such as if you make this sensitive data available to other users of the Services (such as by publishing it through any forum feature we may make available from time to time) we will assume that you have purposefully made any such sensitive data manifestly public.5. HOW YOUR PERSONAL DATA IS COLLECTEDWe collect personal data from you directly when you sign up to the Services, contact us directly or reach out to us via social media, make submissions via the Services when a forum element is available, or indirectly, such as your activity while using the Services.We may collect personal information about you using cookies or similar technologies. Detailed information regarding our use of cookies and similar technologies is available in our cookies policy.6. HOW AND WHY WE USE YOUR PERSONAL DATAUnder data protection law, we can only use your personal data if we have a proper reason, e.g.:(i) where you have given consent(ii) to comply with our legal and regulatory obligations(iii) for the performance of a contract with you or to take steps at your request before entering into a contract, or(iv) for our legitimate interests or those of a third partyA legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests. We will carry out an assessment when relying on legitimate interests, to balance our interests against your own. You can obtain details of this assessment by contacting us (see ‘How to contact us’ below).The below explains what we use your personal data for and why.Providing services and/or the functionalities of the Services to you:To perform our contract with you or to take steps at your request before entering into a contract.To enforce legal rights or defend or undertake legal proceedings:Depending on the circumstances:to comply with our legal and regulatory obligationsin other cases, for our legitimate interests or those of a third party, i.e. to protect our business, interests and rights or those of othersCommunications with you not related to marketing, including about changes to our terms or policies or changes to the Services or service or other important notices:Depending on the circumstances:to comply with our legal and regulatory obligationsin other cases, for our legitimate interests or those of a third party, i.e., to provide the best service to youProtect the security of systems and data:To comply with our legal and regulatory obligations we may also use your personal data to ensure the security of systems and data to a standard that goes beyond our legal obligations, and in those cases our reasons are for our legitimate interests or those of a third party, i.e., to protect systems and data and to prevent and detect criminal activity that could be damaging for you and/or usOperational reasons, such as improving efficiency, training, and quality control or to provide support to you:For our legitimate interests or those of a third party, i.e., to be as efficient as we can so we can deliver the best service to youStatistical analysis to help us manage our business, e.g., in relation to our performance, customer base, app and functionalities and offerings or other efficiency measures:For our legitimate interests or those of a third party, i.e. to be as efficient as we can so we can deliver the best service to you and improve and develop our Services.Updating and enhancing user records:Depending on the circumstances:to perform our contract with you or to take steps at your request before entering into a contract (in this case, the contract means the Terms and Conditions of Use which apply to the Services)to comply with our legal and regulatory obligationswhere neither of the above apply, for our legitimate interests or those of a third party, e.g. making sure that we can keep in touch with our customers about their accounts and new products or functionalities related to the Services and our servicesTo comply with our legal and regulatory obligations:Depending on the circumstances:to perform our contract with you or to take steps at your request before entering into a contract (in this case, the contract means the Terms and Conditions of Use which apply to the Services)to comply with our legal and regulatory obligationswhere neither of the above apply, for our legitimate interests or those of a third party, e.g. making sure that we can keep in touch with our customers about their accounts and new products or functionalities related to the Services and our servicesTo share your personal data with members of our group and third parties in connection with a significant corporate transaction or restructuring, including a merger, acquisition, asset sale, initial public offering or in the event of our insolvency. In such cases information will be anonymised where possible and only shared where necessary:Depending on the circumstances:to comply with our legal and regulatory obligationsin other cases, for our legitimate interests or those of a third party, i.e., to protect, realise or grow the value in our business and assetsSee ‘Who we share your personal data with’ for further information on the steps we will take to protect your personal data where we need to share it with others.7. MARKETINGWe intend to send you email marketing to inform you of our services such as promotions.We will always ask you for your consent before doing sending you marketing communications, except where you have explicitly opted-in to receiving email marketing from us in the past or except where you were given the option to opt-out of email marketing when you initially signed up for your account with us and you did not do so.You will have the right to opt out of receiving marketing communications at any time by:contacting us at marketing[@]jamesfdodds.comusing the ‘unsubscribe’ link included in all marketing emails you may received from usWe will always treat your personal data with the utmost respect and never sell or share it with other organisations for marketing purposes.For more information on your right to object at any time to your personal data being used for marketing purposes, see ‘Your rights’ below.8. WHO WE SHARE YOUR PERSONAL DATA WITHWe routinely share personal data with service providers we use to help us run our business or provide the services or functionalities in the Services, including developers and cloud storage providers. We also use the following processors:Proton AG
Xero
Apple
Carrd
Life Coach Directory
Stripe
Calendly
Zoom
Signal
Jotform
Senja.io
Meister LabsWe only allow service providers to handle your personal data if we are satisfied they take appropriate measures to protect your personal data. We also impose contractual obligations on service providers to ensure they can only use your personal data to provide services to us and to you.We or the third parties mentioned above may occasionally also need to share your personal data with:external auditors, e.g. in relation to the audit of our accounts and our company —the recipient of the information will be bound by confidentiality obligationsprofessional advisors (such as lawyers and other advisors)—the recipient of the information will be bound by confidentiality obligationslaw enforcement agencies, courts or tribunals and regulatory bodies to comply with legal and regulatory obligationsother parties in connection with a significant corporate transaction or restructuring, including a merger, acquisition, asset sale, initial public offering or in the event of our insolvency—usually, information will be anonymised but this may not always be possible, however, the recipient of the information will be bound by confidentiality obligationsIf you would like more information about who we share our data with and why, please contact us (see ‘How to contact us’ below).We will not share your personal data with any other third party.9. HOW LONG YOUR PERSONAL DATA WILL BE KEPTWe will keep your personal data for as long as you have an active account with us and for a period of up to 6 years thereafter to comply with any accounting or legal obligations including in the event of the pursuit or defence of legal claims. Once you have closed your account with us, we will move your personal data to a separate database so that only key stakeholders in our business on a ‘need to know basis’ have access to such data.Following the end of the of the aforementioned retention period, we will delete or anonymise your personal data.10. TRANSFERRING YOUR PERSONAL DATA OUT OF THE UKSome of our processors are based outside of the UK and to the extent that they process your personal data, we may transfer your personal data outside of the UK to the following countries:Switzerland;New Zealand;United States of America.We comply with applicable UK laws designed to ensure the continued protection and privacy of your personal data. Any updated destinations to which we send your personal data, would be indicated in the present section and notified to you in accordance with the section on ‘Change to this privacy policy’ below.Furthermore, under UK data protection laws, we can only transfer your personal data to a country outside the UK where: the UK government has decided the particular country ensures an adequate level of protection of personal data (known as an ‘adequacy regulation’) further to Article 45 of the UK GDPR; there are appropriate safeguards in place, together with enforceable rights and effective legal remedies for you; or a specific exception applies under relevant data protection law. Accordingly, if we were to start transferring your personal data from the UK to:The EEA: we would rely on the adequacy finding granted by the UK to the EU under the Withdrawal Agreement to do; for any transfers from the EU to the UK, we would rely on the adequacy regulation granted to the UK under the Adequacy Decision.Any country located outside the UK/EEA: we would rely an appropriate safeguards under the UK GDPR, such as by including the relevant Standard Contractual Clauses in our data processing agreementsIn the event we could not or choose not to continue to rely on either of those mechanisms at any time we would not transfer your personal data outside the UK unless we could do so on the basis of an alternative mechanism or exception provided by UK data protection law.11. KEEPING YOUR PERSONAL DATA SECUREWe have appropriate security measures to prevent personal data from being accidentally lost, or used or accessed unlawfully. We limit access to your personal data to those who have a genuine business need to access it.We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.12. YOUR RIGHTSYou generally have the following rights, which you can usually exercise free of charge. For more information regarding these rights, please visit the ICO website hereAccess to a copy of your personal dataCorrection (also known as rectification)Erasure (also known as the right to be forgotten)Restriction of useData portabilityTo object to useNot to be subject to decisions without human involvementIf you would like to exercise any of those rights, please see below: ‘How to contact us’.13. HOW TO COMPLAINPlease contact us if you have any queries or concerns about our use of your information (see below ‘How to contact us’). We hope we will be able to resolve any issues you may have.You also have the right to lodge a complaint with the Information Commissioner.The Information Commissioner can be contacted at https://ico.org.uk/make-a-complaint or telephone: 0303 123 1113.14. CHANGES TO THIS PRIVACY POLICYWe may change this privacy policy from time to time. When we make significant changes we will take steps to inform you, for example via the Services or by other means, such as email.15. HOW TO CONTACT USYou can contact us by email if you have any questions about this privacy policy or the information we hold about you, to exercise a right under data protection law or to make a complaint.Our contact details are shown below:privacy[@]jamesfdodds.com

Terms & Conditions

What Are These Terms About?These terms apply to our Coaching Services, including any coaching programs or sessions we make
available through our website, being JamesFDodds.com and any other websites we operate with the same
domain name and a different extension (Website).Key Words Used In These TermsTo make it easier for you to understand the terms on which we provide, and you use, the Coaching Services, we’ve tried to keep these terms of use (terms) as simple as possible by using plain English.
When we say “Coaching Services” in these terms, we mean our personal and business coaching sessions, whether ad hoc or as part of a coaching program we may offer, and any of the services provided during the Coaching Services, including access to our content and associated materials (Services). We may offer other
services on our Website which are subject to separate terms.We’ve also used a few other capitalised words and phrases as shorthand to refer to recurring concepts.Each of these are defined in bold and in brackets after the concepts are first mentioned.Summary Of Your Key RightsThe Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 say that you have a 14-day right to change your mind and get a full refund on your digital content. You do not have this right to cancel the digital content once the digital content has been supplied to you, provided you have been told this and have agreed to waive your cancellation right. Where the Coaching Services include digital downloads, then you consent to receiving access to the Coaching Services and its applicable inclusions immediately at the time of purchase, and you acknowledge that this means you lose your right to the 14-day cancellation period under the Consumer Rights Act 2015.The Consumer Rights Act 2015 says digital content must be as described, fit for purpose and of
satisfactory quality. If your digital content is faulty, you’re entitled to a repair or a replacement.If the fault can’t be fixed, or if it hasn’t been fixed within a reasonable time and without significant inconvenience, you can get some, or all of your money back. If you can show the fault has damaged your device and we haven’t used reasonable care and skill, you may be entitled to a repair or compensation.This is a summary of some of your key rights. For detailed information from Citizens Advice, please visit
www.citizensadvice.org.uk or call 03454 04 05 06. This information is not intended to replace the terms
and conditions below, which you should read carefully.

Acceptance Of These TermsBefore you enrol for our Coaching Services, or otherwise engage with the Coaching Services, please
carefully read these terms. If you don’t agree to these terms, please don’t enrol in the Coaching Services. By ticking ‘I accept the JamesFDodds Coaching Terms’, paying the Fees or otherwise enrolling in the Coaching Services, you agree to be bound by these terms.1 ACCOUNTS(a) In order to use some functionalities of the Coaching Services, you may be required to
sign-up, register and receive an account through the Website (an Account).(b) As part of the Account registration process and as part of your continued use of the Website, you are required to provide personal information and details, such as your email address, first and last name, preferred username, a secure password, billing, postal and
physical addresses, mobile phone number, payment information, and other information as determined by JamesFDodds from time to time.(c) You warrant that any information you give to JamesFDodds in the course of completing the Account registration process will always be accurate, honest, correct and up-to-date.(d) Once you complete the Account registration process, JamesFDodds may, in its absolute discretion, choose to accept you as a registered user within the Website and provide you with an Account.(e) JamesFDodds reserves the right to contact you about any concerning behaviour by you,
or to seek a resolution with you.(f) JamesFDodds may, in its absolute discretion, suspend or cancel your Account for any
reason, including for any failure to comply with this agreement.2 DISCLAIMER(a) (ICF Ethics) JamesFDodds agrees to maintain the ethics and standards of behaviour
established by the International Coach Federation “(ICF)” (Coachfederation.org/ethics). It
is recommended that the Client review the ICF Code of Ethics and the applicable standards of behaviour.(b) (Purpose) The Purpose of the Coaching Services is to facilitate the creation/development of personal, professional or business goals and to develop and carry out a strategy/plan for achieving those goals.(c) (General Information) While the Coaching Services have been prepared with every effort to help you, the information provided in our Coaching Services is general in nature.(d) (Your Actions) You are solely responsible for creating and implementing your own physical, mental and emotional well-being, decisions, choices, actions and results arising out of or resulting from the Coaching Services. As such, the Client agrees that JamesFDodds is not and will not be liable or responsible for any actions or inaction by you. The Coaching Services are a comprehensive process that may involve different
areas of your life, including work, finances, health, relationships, education and recreation. The Client agrees that deciding how to handle these issues, incorporate
coaching principles into those areas and implementing choices is exclusively the Client’s responsibility.(e) (Open Communication) In order to enhance the coaching relationship, the Client agrees
to communicate honestly, be open to feedback and assistance and to create the time and energy to participate fully in the Coaching Services.(f) (No Guaranteed Outcome) We make no representation or guarantee that our Coaching
Services will be useful or relevant to you or that by applying any ideas, recommendations, methods or techniques in the Coaching Services you will achieve any particular outcomes. We are not responsible for any of your actions, decisions or choices and any methods and techniques implemented by you in relation to the Coaching Services or otherwise are done so at your own risk and should always be in consultation with your legal and financial advisors.(g) (Not Medical Advice) The Coaching Services are not therapy nor a substitute for therapy if needed, and do not prevent, cure, or treat any mental disorder or medical disease. The Coaching Services do not involve medical diagnosis or treatment including but not limited to the diagnoses and/or treatment of mental disorders. The Coaching Services are not to be used as a substitute for counselling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical or other qualified professionals and that it is the Client’s exclusive responsibility to seek such independent professional guidance as needed. If the Client is currently under the care of a mental health professional, it is recommended that the Client promptly inform the mental health care provider of the nature and extent of the Coaching Services and seek medical advice before commencing the Coaching Services and implementing any recommendations provided as part of the Coaching Services.All information provided as part of our Coaching Services is not intended to be medical advice of any kind and should not be relied on as such.3 ENROLLING FOR THE COACHING SERVICES(a) These terms are not agreed between you and us until you have enrolled in the Coaching Services, we have approved your payment of the Fees and you receive an email from us confirming that your Program Enrolment has been accepted.(b) By paying the Fees or otherwise accessing the Coaching Services (Program Enrolment) you represent and warrant that:(i) you have the legal capacity and are of sufficient age to enter into a binding contract with us (or someone of sufficient age and capacity is contracting on
your behalf); and(ii) you are authorised to use the debit or credit card you provide for your Program Enrolment.4 THE PROGRAM4.1 PROGRAM INCLUSIONS(a) We will endeavour to ensure that the Coaching Services provided will be substantially the
same as the Coaching Services as described on our Website.
(b) The Coaching Services includes the inclusions as set out on our Website, and which may include a combination of any of the following:(i) pre-recorded video format information including tutorials, written information, workbooks, questionnaires and other materials (Program Materials) for you to work through at your own pace during the Program Term for your personal use only and not reproduced or republished by you in any way. You can download such Program Materials for personal use within the Program Term and solely for the purpose of benefitting from the Coaching Services;(ii) coaching Sessions within ‘office hours’ (Sessions) with one of our coaches. The availability of the ‘office hours’ for Sessions will be limited and set out on the Website.4.2 BOOKING SESSIONS(a) Where the Coaching Services includes Sessions, the amount and frequency of the Sessions will be as set out on our Website.(b) You can book in a Session using the booking functionality on the Website.(c) If you can’t make a Session at the scheduled time, you can reschedule by providing us no less than 48 hours’ written notice prior to the Session start time (Cancellation Notice). Notice can be either by email or using the reschedule or cancel function for the Session
on the Website.(d) Any cancellations (including but not limited to rescheduling) of a Session by you without
the Cancellation Notice will result in a forfeit of that Session.(e) We may reschedule a Session at any time for any reason. We will do our best to give you
as much notice as possible.4.3 YOUR OBLIGATIONS(a) (Session Platform Issues) Any issues with the video conferencing software should be directed to the third-party provider (Session Platform) to troubleshoot the issue. We will not be liable for any loss or damage suffered as a result of or in connection with issues on the Session Platform.(b) (No Recording Sessions) You must not make any audio or video recording of any part of any the Sessions, unless otherwise agreed by us in writing.(c) Please ensure to be respectful and appropriate at all times.5 PAYMENT
5.1 FEES
(a) All Fees are:(i) as set out on our Website or as agreed in your Program Enrolment (Fees);(ii) in British Pounds; and(iii) subject to change without notice prior to your Program Enrolment.(b) (VAT) Unless otherwise indicated, amounts stated on the Website include VAT. In relation to any VAT payable for a taxable supply by us, you must pay the VAT subject to us providing a tax invoice to you.(c) (Online payment partner) We may use third-party payment providers (Payment Providers) to collect payment of the Fees for the Coaching Services. The processing of payments by the Payment Provider will be, in addition to these terms, subject to the terms, conditions and privacy policies of the Payment Provider and we are not liable for the security or performance of the Payment Provider. We reserve the right to correct, or to instruct our Payment Provider to correct, any errors or mistakes in collecting your Fees.
As at the date these terms were last updated, our Payment Provider is Stripe and their terms and conditions can be accessed here https://stripe.com/gb/legal/consumer.(d) (Pricing errors) In the event that we discover an error or inaccuracy in the Fees for your Program Enrolment, we will attempt to contact you and inform you of this as soon as possible. You will then have the option of enrolling in the Coaching Services at the correct Fees or cancelling your Program Enrolment. If you choose to cancel your Program Enrolment and the Fees have already been debited, the full amount will be credited back to your original method of payment.5.2 LATE PAYMENTS
We reserve the right to suspend all or part of the Services indefinitely if you fail to pay any Fees in
accordance with this clause 5.

6 PRIVACY & DATA PROTECTION6.1 PRIVACY COLLECTION
(a) We may collect personal information about you in the course of providing you with our Coaching Services, to contact and communicate with you, to respond to your enquiries and for other purposes set out in our Privacy Policy here: JamesFDodds.com/#privacy(b) Our Privacy Policy and this clause 6 contain more information about how we use, disclose and store your information and details how you can access and correct your personal information.(c) By agreeing to these Terms, you agree to be bound by the clauses outlined in our Privacy
Policy.6.2 THIRD PARTY DATA(a) You warrant that, in relation to the personal information and all other data that you
provide to JamesFDodds in connection with this agreement (Third Party Data), that:(i) You have all necessary rights in relation to Third Party Data, such that the Services can be performed in respect of that data;(ii) You are not breaching any Law by providing JamesFDodds with Third Party Data;(iii) JamesFDodds will not breach any Law by performing the Services in relation to any Third Party Data;(iv) there are no restrictions placed on the use of the Third Party Data (including by any Third Party Terms) and if there are any such restrictions, you have notified JamesFDodds of this, and JamesFDodds has agreed to perform the Services in respect of that data (being under no obligation to do so); and(v) JamesFDodds will not breach any Third Party Terms by performing the Services in relation to any Third Party Data.(b) You agree at all times to indemnify and hold harmless JamesFDodds and its officers, employees and agents from and against any loss (including reasonable legal costs) or liability incurred or suffered by any of those parties, where such loss or liability was caused or contributed to a breach of a warranty in clause 6.2.7 YOUR ACCOUNT AND LICENCE
7.1 PROGRAM TERM(a) Your Account and Program Enrolment will be valid for the term of the Coaching Services (Program Term) unless terminated earlier in accordance with clause 20.(b) Upon conclusion of the Program Term, unless otherwise agreed in writing your Program Enrolment will automatically terminate, including your access to your Account, Coaching Services and any other Services and Material.7.2 YOUR ACCOUNT AND LICENCE(a) You are granted a limited licence to use the Coaching Services for your own personal,
non-commercial purposes during the Program Term.(b) You must not give access to your Account to any other person.(c) We will only revoke your licence and terminate your Account if we suspect, for anyreason, in our sole discretion, that you are misusing the licence, for example by distributing the Coaching Services or Material to other people or giving access to your Account to other people, you are making commercial use of or infringing our intellectual
property rights in the Coaching Services, or if you do not comply with these terms. In the event your license is revoked, and your Account is terminated, you will not be entitled to a refund of the Fees.8 INTELLECTUAL PROPERTY8.1 OUR IPIntellectual Property Rights in the Coaching Services and our Services and any other related
information or materials (Material) are owned or licensed by us. Except as permitted under
applicable laws, no part of the Material can be reproduced, adapted, distributed, displayed,
transmitted or otherwise exploited for any commercial purposes without our express written consent.You will not under these terms acquire Intellectual Property Rights in any of Our IP.8.2 DEFINITIONSFor the purposes of this clause 7:(a) “Our IP” means all materials owned or licensed by us and any Intellectual Property Rights
attaching to those materials, including but not limited to the Program Material and the Coaching Services including ideas, concepts, structure, and content contained therein.(b) “Intellectual Property Rights” means any and all present and future intellectual and
industrial property rights throughout the world (whether registered or unregistered),
including copyright, trade marks, designs, patents, moral rights, semiconductor and circuit
layout rights, trade, business, company and domain names, and other proprietary rights, trade secrets, know-how, technical data, confidential information and the right to have information kept confidential, or any rights to registration of such rights (including
renewal), whether created before or after the date of this agreement.9 CHANGES TO YOUR PROGRAM ENROLMENT9.1 CANCELLATION
Subject to clause 9.3, once we confirm your Program Enrolment, your Program Enrolment is
binding and cannot be changed by you.9.2 REFUNDS
(a) Due to the nature of the Coaching Services, we do not offer change of mind refunds.(b) Nothing in this clause 9 is intended to limit or otherwise affect the operation of any of your rights which cannot be excluded under applicable consumer law.9.3 COOLING-OFF PERIOD
(a) Your Program Enrolment includes access to the Program Materials, and therefore as set
out at the start of these terms, you agree to:(i) immediately receive the Coaching Services (including but not limited to the Program Materials) upon your Program Enrolment; and(ii) Waive your rights to a 14-day cancellation period under the Consumer Rights Act 2015.(b) Notwithstanding clause 9.3(a) and without prejudice to your statutory rights, where you have not booked in a Session within the first 14 days of the Program Term (Cooling-Off Period), you may terminate this agreement within the Cooling-Off Period by providing written notice to us to our email address as set out on our Website.(c) If you have booked in a Session (whether or not it has taken place) during the Cooling-Off
Period, then your right to terminate under clause 9.3(b) will be waived.10 PUBLISHING PHOTOS ONLINE OR ON SOCIAL MEDIASubject to your agreement of non-disparagement of us and the Coaching Services, you may
publish general information about your experience with the Coaching Services, online or on social
media (or both), provided such information is general in nature and does not cover any of the actual content or information covered in the Coaching Services. We ask that you please provide accreditation to us by reference or hashtag if you make such a publication. We reserve the right to require you to remove any such publications or remove any accreditation to us.

11 DATA SECURITYWhile we will use our best efforts to ensure that your information, data or other electronic materials (Data) that is being backed-up or stored as part of the Coaching Services will be stored securely, we will not be liable for any unauthorised use, destruction, loss, damage or alteration to the Data, including due to hacking, malware, ransomware, viruses, malicious computer code or other forms of interference.12 THIRD PARTY SERVICES, CONTENT, TERMS AND WEBSITES12.1 THIRD PARTY GOODS AND SERVICES(a) The Coaching Services may be powered by goods or services provided third parties (including third party platforms) and therefore subject to the terms and conditions of those third parties. Your use of the Coaching Services is subject to any applicable third party terms and conditions and you agree to familiarise yourself with all applicable third party terms and conditions.(b) To the maximum extent permitted under applicable law and our agreements with any
applicable third parties, we will not be liable for any acts or omissions of those third parties, including in relation to any fault or error of the Coaching Services or any issues experienced in Program Enrolment.12.2 THIRD PARTY CONTENT
The Coaching Services may contain text, images, data and other content provided by a third party
and displayed in the information provided through the Coaching Services (Third Party Content).
We accept no responsibility for Third Party Content and make no representation, warranty or
guarantee about the quality, suitability, accuracy, reliability, currency or completeness of Third
Party Content.12.3 LINKS TO OTHER WEBSITES(a) The Coaching Services may contain links to other websites that are not our responsibility. We have no control over the content of any linked websites, and we are not responsible for that content.(b) Inclusion of any linked website on the Coaching Services does not imply our approval or endorsement of the linked website.13 SECURITYWe do not accept responsibility for loss or damage to computer systems, mobile phones or other
electronic devices arising in connection with use of the Coaching Services. You should take your own precautions to ensure that the process that you employ for accessing the Coaching Services does not expose you to risk of viruses, malicious computer code or other forms of interference.14 REPORTING MISUSEIf you become aware of misuse of the Coaching Services by any person, any errors in the material
in the Coaching Services or any difficulty in accessing or using the Coaching Services, please contact us immediately using the contact details or form provided on our Website.15 SERVICE LIMITATIONSThe Coaching Services is made available to you strictly on an ‘as is’ basis. Without limitation, you acknowledge and agree that we cannot and do not represent, warrant or guarantee that:(a) the Coaching Services will be free from errors or defects;(b) the Coaching Services will be accessible at all times;(c) information you receive or supply through the Coaching Services will be secure or
confidential; or(d) any information provided through the Coaching Services is accurate or true.16 NOTICES(a) A notice or other communication to a party under these terms must be:(i) in writing and in English; and(ii) delivered to the other party via email, to the email address most regularly used by the parties to correspond regarding the subject matter of these terms as at the date of these terms (Email Address). The parties may update their Email
Address by notice to the other party.(b) Unless the party sending the notice knows or reasonably ought to suspect that the email was not delivered to the other party’s Email Address, notice will be taken to be given:(i) 24 hours after the email was sent, unless that falls on a Saturday, Sunday or a
public holiday in the state or territory whose laws govern this agreement, in which case the notice will be taken to be given on the next occurring business day in that state or territory; or(ii) when replied to by the other party, whichever is earlier.17 LIABILITY(a) Nothing in these terms shall exclude or limit a party’s liability for fraud or intentional unlawful conduct by a party, or death or personal injury resulting from a party’s negligence.(b) To the maximum extent permitted by applicable law, we limit all liability to any person for loss or damage of any kind, however arising whether in contract, tort (including negligence), statute, equity, indemnity or otherwise, arising from or relating in any way to the Coaching Services, the Website, the Services, these terms or any other goods or services provided by us to the value of the Fees (if any) paid for the Coaching Services. If no Fee has been paid, liability is excluded to the maximum extent permitted by applicable
law.(c) All express or implied representations and warranties in relation to the Coaching
Services, the Website, the Services, these terms or any other goods or services provided by us are, to the maximum extent permitted by applicable law, excluded.(d) (Indemnity) You indemnify us and our employees and agents in respect of all liability for loss, damage or injury which is or may be suffered by any person arising from your or your representatives’:(i) breach of any of these terms;(ii) use of the Coaching Services, the Website, the Services or any other goods or services provided by us; or(iii) use of any other goods or services provided by us.(e) (Consequential loss) To the maximum extent permitted by law, under no circumstances
will we be liable for any incidental, special or consequential loss or damages, or damages for loss of data, business or business opportunity, goodwill, anticipated savings, profits or revenue arising under or in connection with the Coaching Services, the Website or the Services, these terms or any other goods or services provided by us (except to the extent this liability cannot be excluded under applicable law.(f) To the extent that the provisions of any applicable law shall impose restrictions on the extent to which liability can be excluded under these terms including, for the avoidance of doubt, the provisions of sections 3, 6 and 11 of the Unfair Contract Terms Act 1977 in the
UK (and its equivalent in any other jurisdiction) relating to the requirement of reasonableness, the exclusions set out in this clause shall be limited in accordance with
such restrictions. However, any exclusions of liability that are not affected by such restrictions shall remain in full force and effect.18 DISPUTE RESOLUTION(a) A party claiming that a dispute has arisen under or in connection with this agreement must not commence court proceedings arising from or relating to the dispute, other than a claim for urgent interlocutory relief, unless that party has complied with the requirements of this clause.(b) A party that requires resolution of a dispute which arises under or in connection with this agreement must give the other party or parties to the dispute written notice containing reasonable details of the dispute and requiring its resolution under this clause.(c) Once the dispute notice has been given, each party to the dispute must then use its best
efforts to resolve the dispute in good faith. If the dispute is not resolved within a period of 14 days (or such other period as agreed by the parties in writing) after the date of the notice, any party to the dispute may take legal proceedings to resolve the dispute.19 SUSPENSIONWe reserve the right to indefinitely suspend all or part of your access to the Coaching Services or Services where you are in default or breach of these terms.

20 TERMINATION20.1 WE MAY TERMINATE
We may, in our sole discretion, terminate these terms for convenience at any time by providing 7 days’ written notice to you.20.2 TERMINATION FOR CAUSE
Either party may immediately terminate these terms by written notice to the other party if:(a) the other party is in default or breach of these terms;(b) the other party is convicted, or any of the other party’s personnel are convicted, of a criminal offence involving fraud or dishonesty or an offence which, in the opinion of the other party, affects the other party’s obligations under these terms;(c) the other party or any of the other party’s personnel conducts themselves in a way tending to bring them or the other party into disrepute; or(d) the other party or any of the other party’s personnel has a conflict of interest that cannot
be resolved to the satisfaction of the other party.20.3 EFFECT OF TERMINATIONUpon termination of these terms:(a) your Account will be terminated, and you will no longer have access to the Coaching Services(b) any Fees paid are non-refundable (except in accordance with clause 9.3) however if we
have terminated this agreement in accordance with clause 20.1, we will refund you the Fees on pro-rata basis for any unused part of the Coaching Term; and(c) you must immediately deliver to us all property belonging to us and materials comprising or containing any of Our IP (as defined in clause 8.2(a)) which is in your care, custody or control, and you must thereafter destroy any copies you have of such materials.20.4 SURVIVALAny clause that by its nature would reasonably be expected to be performed after the termination
or expiry of these terms will survive and be enforceable after such termination or expiry.21 GENERAL21.1 GOVERNING LAW AND JURISDICTION
These terms are governed by the law applying in England and Wales. Each party irrevocably submits to the exclusive jurisdiction of the courts of England and Wales and courts of appeal from them in respect of any proceedings arising out of or in connection with these terms. Each party irrevocably waives any objection to the venue of any legal process on the basis that the process has been brought in an inconvenient forum.21.2 THIRD PARTY RIGHTS
This agreement does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement.21.3 WAIVER
No party to these terms may rely on the words or conduct of any other party as a waiver of any right unless the waiver is in writing and signed by the party granting the waiver.21.4 SEVERANCE
Any term of these terms which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity and enforceability of the remainder of these terms is not limited or otherwise affected.21.5 JOINT AND SEVERAL LIABILITY
An obligation or a liability assumed by, or a right conferred on, two or more persons binds or benefits them jointly and severally.21.6 ASSIGNMENT
You cannot assign, novate or otherwise transfer any of its rights or obligations under these terms
without the prior written consent of the other party. We can assign the rights or novate these terms
in whole or part without your consent, on notice which may be communicated electronically on the
website or by email.21.7 COSTS
Except as otherwise provided in these terms, each party must pay its own costs and expenses in
connection with negotiating, preparing, executing and performing these terms.21.8 ENTIRE AGREEMENT
These terms embodies the entire agreement between the parties and supersedes any prior negotiation, conduct, arrangement, understanding or agreement, express or implied, in relation to
the subject matter of these terms.21.9 INTERPRETATION(a) (singular and plural) words in the singular includes the plural (and vice versa);(b) (gender) words indicating a gender includes the corresponding words of any other
gender;(c) (defined terms) if a word or phrase is given a defined meaning, any other part of speech or grammatical form of that word or phrase has a corresponding meaning;(d) (person) a reference to “person” or “you” includes an individual, the estate of an individual, a corporation, an authority, an association, consortium or joint venture
(whether incorporated or unincorporated), a partnership, a trust and any other entity;(e) (party) a reference to a party includes that party’s executors, administrators, successors
and permitted assigns, including persons taking by way of novation and, in the case of a trustee, includes any substituted or additional trustee;(f) (these terms) a reference to a party, clause, paragraph, schedule, exhibit, attachment or annexure is a reference to a party, clause, paragraph, schedule, exhibit, attachment or annexure to or of these terms, and a reference to these terms includes all schedules,
exhibits, attachments and annexures to it;(g) (document) a reference to a document (including these terms) is to that document as varied, novated, ratified or replaced from time to time;(h) (headings) headings and words in bold type are for convenience only and do not affect
interpretation;(i) (includes) the word “includes” and similar words in any form is not a word of limitation; and(j) (adverse interpretation) no provision of these terms will be interpreted adversely to a party because that party was responsible for the preparation of these terms or that provision.

Cookie Policy

Policy Version: 26th March 2025Please read this cookie policy carefully as it contains important information on who we are and how we use cookies on our Services. This policy should be read together with our Privacy Policy which set out who we are, how to contact us, what data is collected, how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.1. COOKIESA cookie is a small text file which is placed onto your device (e.g. your smartphone or other electronic device) when you use our Services. When we use cookies on our Services, you will always be informed by a pop-up within the Services.Cookies help us to recognise you and your device and allow us to store some information about your preferences or past actions, including your location data (for more information, please see our Privacy Policy).For example, we may monitor how many times you use our Services, which parts of the Services you go to, location data. This information helps us to understand use of the Services by our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below.For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.2. CONSENT TO USE COOKIES AND CHANGING SETTINGSWe will ask for your consent to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested (e.g. to allow you to remain logged-in to the Services as you navigate within the Services and use the Services functionalities).You can withdraw any consent to the use of cookies or manage any other cookie preferences by using the tool made available to you within the Services itself. You can then adjust sliders or untick boxes as appropriate to reflect your choice. It may be necessary to refresh or restart the Services for the updated settings to take effect.3. OUR USE OF COOKIESAs of 26th March 2025, we do not use cookies on this website.However, if this changes, the specific cookies used will be included in this policy, and a cookie banner will be presented to you.4. HOW TO TURN OFF ALL COOKIES AND CONSEQUENCES OF DOING SOIf you do not want to accept any cookies, you may be able to change your device settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of our Services and of other Services you use on your device. For further information about cookies and how to disable them please go to the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.5. CHANGES TO THIS POLICYThis policy was published on 25th March 2025 and last updated on 25th March 2025. We may change this cookies policy from time to time, when we do we will inform you via the Services or by sending an email to the email address you provided when you signed up to the Services.

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